Q. Your prices are great, are there any hidden fees, charges or catches?
A. No!. There are no hidden fees, charges or catches - Guaranteed!
Q. Do you have a Guarantee?
A. Yes! If you order a web design package from CCbM.BIZ we
Guarantee if your not happy with the design we create for you, you pay nothing. (CCbM.BIZ retains all rights and copyrights to all designs created for your order)
Q. Can I talk to a live person?
A. Yes. Call (541) 433-CCbM (2226). Remember to leave a message if there is no answer. We may be out on location.
Q. Does Cyber Creations by Michael create their own designs?
A. Yes. We create a number of designs sold at CCbM.biz. We also purchase, barter & trade for additional designs offered at CCbM.biz.
Q. Can I order a custom site made just for me?
A. Yes. Contact us and let us know what you want.
Q. If I order a custom web design will I get exclusive rights to it?
A. Only if you pay the exclusive price for it. Exclusive Rights to a designs can cost from $10.00 to over $100.00 depending on design.
Q. What does Exclusive Rights Mean?
A. If you purchase exclusive rights to a design we create for you, you have our guarantee that we will not create and sell that same design to another customer.
Q. Can I use my own graphics and animations on the web site you build for me?
A. Yes. As a matter of fact you need to supply us with all graphics, text and photos you wish to use on your site. You also must own the copyright to your submissions. If you need graphics made for your site we'll be happy to make them for you.
Q. How long is my Web Design Quote good for?
A. Your quote is good for 15 days from the date we send it to you.
Q. What if I miss the quote deadline by a day or two?
Contact us, we are pretty flexible.
Q. Does CCbM.biz offer Hosting & Dot Com Name Service?
A. Not at this time. We do recommend www.WebHostingPad.com for all your Hosting and Dot Com needs. WebHostPad.com offers a generous 1700 GB of storage space and 17000 GB of bandwidth transfer. Click here to see an itemized list of details and features included with your hosting plan. Remember, you get all of this for a low low price of $4.95 per month. CCbM.BIZ hosts exclusively with WebPadHosting.com. WebHostPad.com is a USA based hosting company. CCbM.BIZ is a member of WebHostingPad.com Affiliate Program.
Q. If the prices change after I order a design package will my price quote change?
A. No. Once you receive your price quote you have 15 days to place your order. When you place your order your design package is locked in at the price we quoted you. If you order extras or make changes to the design agreement after the design process begins we will simply add what ever extras or changes you have made or ordered to your bill. We will not add anything to your bill unless you have agreed to the additions.
Q. Why shouldn't I use a web based email address when making a purchase?
A. Web based emails tend to view many legitimate business emails as spam or unsolicited email and deposits the mail in your Bulk or Spam folder. They also may not deliver the mail at all. You need to add our email addresses "websales@ccbm.biz" to your safe list so you don't miss out receiving your download info, price quotes and tech support mail. You should also add "freebees@ccbm.biz" to your safe list if you signed up to receive updates to our web design FreeBees web page. CCbM.BIZ does not send unwanted or unsolicited email to anyone. If you receive email that looks to be from CCbM.BIZ and you did not request it please forward a copy of the email to abuse@ccbm.biz we will do our best to find out where it came from and turn it over to the proper authorities for investigation and prosecution.
NOTE: If you need to use a web based email address when ordering and your order does not get delivered to you mail box, we guarantee your order will be delivered. You will need to supply us with your order number from PayPal for verification. We will then match up your order number with our sales record from PayPal for confirmation.
Q. Can I get a REFUND after I have purchased a downloadable template?
A. No. All sales of downloadable templates are final. If your template does not function properly we will make sure you receive a template that is in proper working order. Guaranteed!
Q. Does CCbM.BIZ barter or trade for web design services?
A. Yes. For example: if your web design budget dollars are limited to $150.00 and your design cost is $250.00. We will accept 75% ($187.50) USD Credit Card, Cash, or Money Order & 25% ($62.50) USD in traded goods or services. Barter and Trades are based on your wholesale cost.
From tangible items, to software, to services, we accept most all forms of barter and trades.
Q. Can I get help with a template I bought from CCbM.BIZ?
A. Yes. If you need assistance with any design you purchase from us feel free to contact us with your questions. Help is limited to the template(s) you purchased from us.
If you need help with other templates not from our web site we will do our best to help you in any way we can. However, help is not free for templates or designs you purchased from another web site. |
